Frequently Asked Questions

📏 Sizing & Fit

How do I choose the right size?
We recommend referring to our size guide before purchasing. If you're unsure, feel free to DM us on Instagram or email us with your height, weight, and usual size - we’ll help you choose the best fit.

Do your swimsuits run true to size?
Our suits are designed for a snug, performance fit. If you prefer a more relaxed fit, you may consider sizing up.

🔁 Returns & Exchanges

Can I return or exchange my item?
All sales are final. We do not accept returns, exchanges, or refunds due to hygiene reasons.

Why don’t you allow returns?
As swimwear is a personal garment, we prioritise hygiene and safety for all customers. This ensures every piece you receive is brand new and unworn.

What if I ordered the wrong size?
Unfortunately, we are unable to process exchanges. We recommend reaching out to us before purchasing if you're unsure about sizing.

📦 Orders & Delivery

How long will my order take to arrive?
Orders are typically processed within 2–3 working days. Delivery times will vary depending on your location.

Can I change or cancel my order?
Once an order is placed, we are unable to make changes or cancellations.

⚠️ Product Issues

What if I receive a defective item?
Please contact us within 7 days of receiving your order with your order number and clear photos. We will assess and arrange a replacement if applicable.